Delivery
Southern Mobility Services will deliver orders over £100 free of charge to anywhere within a 10 mile radius of Basingstoke, smaller items can be delivered but there will be a delivery charge of £15.00. You can call and enquire as to whether there will be a delivery charge applicable to your order.
We aim to deliver within 3 working days from date of purchase; however some specialised products i.e. some Powerchairs & Riser Recline chairs can take up to 28 working days - customers will be advised of this at the time of ordering.
Returns & Refunds
All standard products can be returned unused within 7 days of receipt for a full refund if not used and with its original packaging; however we are unable to except returns of Bathroom & Toilet aids due to hygiene issues.
Special order & prescriptive products cannot be returned as they are built to individual customer specification.